Privacy Policy

 

Private Physiotherapy Privacy Policy

Private Physiotherapy is committed to upholding our website visitors and clients trust and confidence by protecting, respecting and offering transparency regarding the data we have an hold on you. This policy is in place to give you insight on how we store and collect the personal data that you have provided us about you. We do not sell, trade or rent our client data under any circumstance.

Our Contact Details

Name: Private Physiotherapy
Address: Margate Football Club. Hartsdown Road, Margate. CT9 5QZ.
Phone Number: 07526128810
E-mail: private.physio1@gmail.com

What type of information we have

We currently collect and process the following information:

  • Name

  • Address

  • Date of Birth

  • Contact information including telephone number and email address

  • Demographic information including postcode

  • (IP) address

How we get the information and why we have it​

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • To find out more information about the physiotherapy services we offer

  • To inquire or book an appointment via email or telephone

  • To send you a confirmation email of your appointment, or the cancel or reschedule your appointment

  •  To maintain accurate internal record keeping.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

  • Your consent. You are able to remove your consent at any time. You can do this by contacting Private Physiotherapy: for more information please see ‘our contact details’ at the start of this section.

  • We have a legal obligation.

How we store your information

Your information is securely stored in locked premises. Your clinical notes are stored securely for a period of up to 8 years as required by law. Where information is stored electronically it is password protected and only accessible to authorised individuals.

Cookies

We only operate essential cookies for function of the website.

Your data protection rights

Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal data in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.